Responsible Gaming Commitment

Responsible Gaming

Wpcnt believes gaming should be fun, not stressful. We are committed to giving you a safe, informed, and enjoyable gaming experience.

24/7 Support
18+ Age Limit
100% Self-Exclusion
5 Protection Level

Important Notice: Online gaming is for entertainment. If you feel that gaming is having a negative impact on your daily life, relationships, or finances — seek help right away. wpcnt is always here for you.


What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as entertainment — never using it as a source of income or a way to chase losses. When you play on wpcnt, keep one thing in mind: this is a place for fun, not stress or anxiety.

Online gaming is growing fast in Bangladesh. Thousands of people log in to wpcnt every day to unwind, enjoy the thrill, and experience world-class games. But when that enjoyment turns into addiction, it can seriously affect your family, work, and finances.

Wpcnt believes that building a responsible gaming environment is not just a business obligation — it is an ethical one. That is why we have built a platform where you can set your own limits, take a break whenever you need to, and reach out for help with ease.

Keep in mind: Responsible gaming does not mean giving up gaming — it means playing the right amount, at the right time, with the right mindset.

Signs of Problematic Gaming

People often do not realize when gaming has slipped out of their control. If you notice any of the following signs in yourself or someone you know, it is time to take action:

  • Repeatedly returning to the game to try to recover lost money — this is the most dangerous pattern
  • Spending beyond your set gaming budget and playing on borrowed money
  • Repeatedly trying to stop gaming but being unable to do so
  • Hiding or lying to family and friends about gaming habits
  • Spending time gaming while neglecting work, studies, or social responsibilities
  • Feeling restless, irritable, or anxious when unable to play
  • Losing sleep or concentration due to constant thoughts about gaming
  • Spending money meant for daily essentials on gaming — such as groceries, rent, or bills
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If two or more of the above signs apply to you, do not wait — contact wpcnt Support or a professional counsellor right away.

Set Limits — Stay in Control

The most effective approach to responsible gaming is setting limits in advance. On wpcnt, you can easily set a variety of personal limits to suit your needs.

Limit Type Description Advice
Daily Deposit Limit Maximum daily deposit amount in BDT No more than 5% of monthly income
Weekly Wager Limit Total weekly wager amount in BDT Stay within your entertainment budget
Session Time Limit How long you play in a single session Maximum 2 hours per day
Loss Limit Automatically stops play once a set loss amount is reached Stick to them strictly
Cooldown Period Suspending gaming activity for a set period Pause before playing on impulse

When setting limits, take your real-life financial situation into account. Always keep your gaming budget separate from essential expenses and savings. Once a limit is set, it cannot be changed easily — this is intentional, and designed to protect you.

Self-Exclusion — When Taking a Break Matters

If you feel you need some distance from gaming, use wpcnt's Self-Exclusion feature. It's not a sign of weakness — it's a sign of courage to take control of your own decisions.

Temporary Exclusion:
Temporarily suspend your account for a set period — from 7 days up to 6 months.

Permanent Exclusion:
Option to permanently close your account — this cannot be reversed later.

While Self-Exclusion is active, you will not receive any promotional emails or bonus offers. Any attempt to log in will be automatically blocked by the system. Even after the exclusion period ends, you will need to make a deliberate request to reactivate your account.

1
Go to Account Settings

Log in to wpcnt and open the Profile Settings menu.

2
Select the Responsible Gaming section

Select Self-Exclusion from the Responsible Gaming options.

3
Set a Time Limit

Choose between a temporary or permanent exclusion and confirm your selection.

4
Receive Confirmation

A confirmation of your exclusion will be sent to your registered email address.

Protection of Minors

Wpcnt services are strictly for users aged 18 and above. We do not welcome underage gaming in any form, and minors are not permitted to open an account.

  • Age verification is mandatory at registration — providing false information will result in account termination
  • If there is any doubt, age is re-verified using a national ID card or passport
  • If identified as a minor, the account is closed immediately and any deposited funds are returned
  • If children or teenagers are at home, use parental control software on your devices
  • Always keep your login credentials private — out of reach of any underage members of your household
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If you suspect a minor is using your account, contact support immediately and change your password.

Support & Professional Advice

Gaming addiction is a recognized mental health condition. There is no shame in it — seeking help at the right time is the smart move. wpcnt is always ready to guide you toward the right support.

If you or someone you know is struggling with problem gambling, take the steps below. Remember — asking for help takes courage.

  • Contact wpcnt Support: Our Responsible Gaming team is active 24/7
  • Take a Gaming Break: Activate a cooldown or self-exclusion — available directly from your account settings
  • Talk to family or friends: Talk openly with someone you trust
  • Seek professional advice: Seek help from a mental health professional or counselor
  • Keep a Journal: Keep a daily record of how long you play and how much you spend

wpcnt Support:
[email protected]

Support Hours:
Mon–Sun, 9:00 AM – 11:00 PM

wpcnt Responsible Gaming Tools

Multiple safety tools have been built into the wpcnt platform to protect you. They are easy to use and can be activated at any time from your account settings.

Deposit Limit Active
Session Time Limit Active
Loss Limit Active
Reality Check Messages Active
Self-Exclusion Options Active

All of the tools above are available in your wpcnt account settings. They are free and can be activated at any time.


Why wpcnt Leads on Responsible Gaming

5-Level Protection System

Wpcnt protects you across five distinct layers — deposit limits, session limits, loss limits, reality checks, and self-exclusion.

Real-Time Session Tracking

Your screen always shows how long you have been playing. Once a set time is reached, wpcnt automatically prompts you to take a break.

Smart Alerts

Wpcnt sends an automatic alert when 75% of your budget is used or after two consecutive hours of play — keeping you informed and in control.

Age Verification System

Strict KYC verification at every stage — from registration to every financial transaction — ensures that only adults can use wpcnt.

24/7 Support Team

For any questions or concerns about responsible gaming, wpcnt's trained support team is available seven days a week, from 9 AM to 11 PM.

Monthly Gaming Report

A detailed monthly report of your gaming history, total spending, and time played is sent to your email — so you can review your own situation.


Frequently Asked Questions

Log in to your wpcnt account and go to Profile Settings. Under the "Responsible Gaming" section, you can set separate limits for deposits, sessions, and losses. Limit reductions take effect immediately, while increases require a 24-hour waiting period.

Your account balance remains safe when Self-Exclusion is activated. At the end of the exclusion period, or upon requesting account closure, any remaining funds will be returned to your registered payment method.

Yes. Once the set period for temporary exclusion (7 days to 6 months) has ended, you can reactivate your account. However, permanent exclusion cannot be reversed and the account cannot be reopened.

No. Only you can change your limits — after logging in. wpcnt Support and any other party cannot modify your limits without your permission.

wpcnt offers self-exclusion as a first-line option and provides confidential guidance through our trained support team. For serious cases, we can help connect you with professional counselling services.

Absolutely not. wpcnt services are strictly for users aged 18+. Age is verified at registration, and if there is any doubt, identity documents are required for re-verification. Accounts identified as belonging to minors are closed immediately.

Play Responsibly, Enjoy the Experience

Join a safe gaming environment at wpcnt. Use our protection tools and play with confidence.

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